WORDPRESS SUPPORT

WordPress help when you need it

Need help fixing, configuring or troubleshooting your WordPress website? ReactWoo technical support gives you access to practical help without turning every issue into a new project.

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Support request

yourwebsite.com

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Request

Contact form not sending

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Status

Investigating

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Time used

30 min

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Support balance

4 h 30 min

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Increments

15 minutes

Illustrative example. Time is tracked in 15-minute increments.

What we can help with

⚙

Troubleshooting

Errors, conflicts and things that have stopped working.

✎

Configuration

Plugin, theme and WordPress settings set up properly.

✓

Small fixes

Layout, content and functional fixes that do not need a project.

?

Technical guidance

Straight answers on how to approach a change.

Already on a Maintenance plan?

Maintenance customers can purchase additional technical support at a preferred rate when they need more time.

Maintenance customer rate · 1 hour

Maintenance customer rate. Requires an active ReactWoo Maintenance plan.

$99

Prepaid. Valid for 12 months.

REQUEST A QUOTE

Maintenance customer rate · 5 hours

Maintenance customer rate. Requires an active ReactWoo Maintenance plan.

$449

Prepaid. Valid for 12 months.

REQUEST A QUOTE

Need WordPress help without a Maintenance plan?

Technical support packs give you prepaid time for troubleshooting, configuration and small fixes on your WordPress site.

Standard rate · 1 hour

Standard rate. No Maintenance plan needed.

$125

Prepaid. Valid for 12 months.

REQUEST A QUOTE

Standard rate · 5 hours

Standard rate. No Maintenance plan needed.

$559

Prepaid. Valid for 12 months.

REQUEST A QUOTE

How support time works

• Technical support is tracked in 15-minute increments.

• Support packs are prepaid.

• Purchased support credit is valid for 12 months.

• Included Maintenance support does not roll over.

• Project work may require a separate quote.

• We will confirm before work falls outside the available support allowance.

Support packs are not for full builds, major redesigns, large bespoke integrations or significant feature development.

REQUEST A QUOTE

Looking for ongoing maintenance?

ReactWoo Maintenance plans cover updates, backups, regular checks and reporting, with technical support time included on Standard and Business.

VIEW MAINTENANCE PLANS